Last updated: November 15, 2026
These terms apply when you buy from My Puppy Plan, a trade name of Neuvecta Holdings LLC, a Wyoming limited liability company ("we", "us"). By completing checkout you agree to them.
My Puppy Plan sells digital products: My Puppy Plan: The First 30 Days (a web-based plan with a schedule builder, trackers, checklists and printable pages) and, if you add them, the Home Alone Plan, The Teenage Phase Plan and the Loose Leash Mini Plan ("Products"). Each Product is described on the page where you buy it. Products are delivered online, by an access link on screen and by email, right after payment.
Prices are in US dollars and are one-time payments. There is no subscription and no monthly fee. Payment is processed by Stripe. We never see or store your full card number. Taxes, if any, are shown at checkout.
One-click offers. After your first purchase we may show you an additional offer. If you click the button to accept it, the price shown is charged to the same payment method right away. If you decline, nothing more is charged.
Try the plan for 30 days. If you're not happy with it, email us and we refund you. You don't need to give a reason or prove anything. Email [email protected] within 30 days of your purchase, from the email you used at checkout or with your order details.
The guarantee covers every Product you bought in that order, including add-ons. You can also ask for a refund of a single add-on. We send the refund to your original payment method within 5 business days of your email; your bank may take a few more days to show it. After a refund your access links may stop working.
If you were charged twice by mistake, or can't access a Product, email us and we'll fix it or refund you. Please contact us before opening a payment dispute with your bank; a refund from us is faster.
The Products are general education about everyday puppy care and reward-based training, built from published guidelines and books. We are not veterinarians and not certified dog trainers. The Products are not veterinary advice and do not replace your vet, a certified trainer or a veterinary behaviorist. You are responsible for your puppy's care, health and safety, and for following your vet's advice, including about vaccinations and where your puppy can go.
We do not guarantee any result, such as how fast your puppy sleeps through the night, stops biting or is house-trained. Every puppy is different and results vary. Our guarantee is the 30-day refund above.
You may use the Products for your own household. You may not resell, share, publish or give away the Products or your access links, in whole or in part.
To the extent the law allows, our total liability for any purchase is limited to the amount you paid for it. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that can't be limited by law.
If you live in the EU, the UK or another country with mandatory consumer rights for digital content: by ticking the box at checkout you ask us to give you access straight away and you acknowledge that you lose your statutory right to withdraw once access is given. Our 30-day money-back guarantee still applies. Your other mandatory consumer rights are not affected.
These terms are governed by the laws of the State of Wyoming, USA. Consumers keep the protection of the mandatory laws of the place where they live.
We may update these terms. The version shown when you bought applies to that purchase.
Neuvecta Holdings LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. Email: [email protected].
My Puppy Plan
My Puppy Plan is a product of Neuvecta Holdings LLC · 30 N Gould St, Ste N, Sheridan, WY 82801, USA · [email protected]
Not veterinary advice. My Puppy Plan is general education about everyday puppy care and reward-based training. We are not veterinarians or certified dog trainers. For health questions, aggression or serious fear, contact your vet, a certified trainer or a veterinary behaviorist. Every puppy is different and results vary.
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